Based on public reviews and response behavior.
100 reviews over 4 days (about 761 per month). Busiest month: 92% of reviews — one month dominates this sample. Languages: en 84%, unknown 11%, es 2%.
Apparel & Fashion average: score 65.3, rating 4.33 stars, reply rate 37.0%, over 2,943 ranked companies · benchmark 25 Oct 2026
Score
43.1
Industry average 65.3
22.2 below average
Rating
3.80
Industry average 4.33
0.53 below average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering August 2026 — 92 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 37% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,943 ranked companies in Apparel & Fashion (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.206 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.1 sits in the bottom quarter of about 2,900 ranked Apparel & Fashion companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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