Customereye

Photobox

Media & Content • United Kingdomwww.photobox.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 19 days (about 319 per month). Busiest month: 89% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

55/100
Short observation window (19 days)
+3.2 vs. last month4.24 ★ average rating · 199 reviews
55/100 from 199 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 89% of the reviews.

Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026

Score

54.5

Industry average 60.7

6.2 below average

Rating

4.24

Industry average 4.00

0.24 above average

Reply rate

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Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#762of 1114 ranked in Media & Content
Top 68% · Mid Packup 126 from last month
#1 (best)#1114 (worst)
#760Peer
#761Peer
#762This company
#763Peer
#764Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 177 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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