Customereye

Playlist Push

Media & Content • United Statesplaylistpush.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−11.4 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#24of 172
Top 14% · Top Tier
#1 (best)#172 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering August 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.7%
Loyalty
18.8%
Pricing
18.3%
Product Quality
15.7%
Onboarding
5.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
57.3%
4
19.8%
3
12.3%
2
3.5%
1
7.0%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 91.9% in the three months before that.

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