Based on public reviews and response behavior.
100 reviews over 2,590 days (about 1.2 per month). Busiest month: 32% of reviews. Languages: en 91%, unknown 6%, ca 1%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,071 ranked companies · benchmark 25 Oct 2026
Score
54.1
Industry average 65.1
11.0 below average
Rating
4.96
Industry average 4.37
0.59 above average
Reply rate
—
Industry average 37.3%
not measured
Not ranked
no reviews in the last 12 months
83% of reviews positive, 17% negative
Covering June 2018 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Pet Products & Supplies (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 81.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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