Springtime Supplements

Pet Products & Supplies • United Stateswww.springtimeinc.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−5.4 vs. last month4.84 ★ average rating · 1,998 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#173of 263

Top 66% · Mid Pack

#1 (best)#263 (worst)

#171Peer

#172Peer

#173This company

#174Peer

#175Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering July 2026 — 34 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,998 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.2%

Product Quality

17.8%

Loyalty

16.8%

Response Speed

15.1%

Customer Support

12.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 19.5% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.8%

4★

3.1%

3★

1.5%

2★

0.8%

1★

1.8%

Based on 1,998 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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