AquariumPlants

Pet Products & Supplies • United Statesaquariumplants.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+25.0 vs. last month4.46 ★ average rating · 1,763 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#200of 263

Top 76% · Bottom Tier

#1 (best)#263 (worst)

#198Peer

#199Peer

#200This company

#201Peer

#202Peer

Overall Customer Sentiment

Below Average

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral2%
Negative19%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,758 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

31.5%

Product Quality

22.7%

Loyalty

12.4%

Response Speed

10.0%

Customer Support

7.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 18.5% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.4%

4★

8.6%

3★

3.9%

2★

2.7%

1★

7.3%

Based on 1,763 analyzed reviews. Sentiment is holding steady: 71.4% of reviews in the last three months were positive, compared with 76.1% in the three months before that.

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