Based on public reviews and response behavior.
349 reviews over 1,407 days (about 7.5 per month). Busiest month: 6% of reviews. Languages: en 99%, fr 0%, it 0%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
54.0
Industry average 65.0
11.0 below average
Rating
2.41
Industry average 4.38
1.97 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 56% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 349 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.0 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
An average rating of 2.41 stars is 2.0 below the Pet Products & Supplies average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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