Based on public reviews and response behavior.
200 reviews over 158 days (about 39 per month). Busiest month: 22% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.1, rating 4.25 stars, reply rate 48.2%, over 2,412 ranked companies · benchmark 11 Oct 2026
Score
45.1
Industry average 63.1
18.0 below average
Rating
3.94
Industry average 4.25
0.31 below average
Reply rate
—
Industry average 48.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,412 ranked companies in Finance & Insurance (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.243). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.1 sits in the bottom quarter of about 2,400 ranked Finance & Insurance companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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