Customereye

1040

Finance & Insurance • United States1040.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 91 days (about 335 per month). Busiest month: 82% of reviews — one month dominates this sample. Languages: en 72%, unknown 27%, fr 0%.

Overall Score

49/100
Short observation window (91 days)
+0.8 vs. last month4.32 ★ average rating · 1,000 reviews
49/100 from 1,000 reviews over 4 months, limited confidence. trend not shown: window under six months. one month holds 82% of the reviews.

Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026

Score

49.2

Industry average 63.9

14.7 below average

Rating

4.32

Industry average 4.22

0.10 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2789of 3264 ranked in Finance & Insurance
Top 85% · Bottom Tierdown 80 from last month
#1 (best)#3264 (worst)
#2787Peer
#2788Peer
#2789This company
#2790Peer
#2791Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering July 2026 — 34 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Loyalty
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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