Based on public reviews and response behavior.
51 reviews over 392 days (about 4 per month). Busiest month: 45% of reviews. Languages: en 98%, ja 2%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
49.3
Industry average 63.9
14.6 below average
Rating
4.51
Industry average 4.22
0.29 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 16% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 51 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.993). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 49.3 sits in the bottom quarter of about 3,600 ranked Finance & Insurance companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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