Customereye

RBC

Finance & Insurancewww.rbc.com

Review data last updated .

Based on public reviews and response behavior.

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647 reviews over 3,567 days (about 5.5 per month). Busiest month: 18% of reviews. Languages: en 97%, fr 3%, de 0%.

Overall Score

49/100
−9.8 vs. last month2.43 ★ average rating · 647 reviews
49/100 from 647 reviews over 23 months, high confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score49.1vs 58.59.4Rating2.43vs 4.091.66Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#777of 1022 ranked in Finance & Insurance
Top 76% · Bottom Tier
#1 (best)#1022 (worst)
#775Peer
#776Peer
#777This company
#778Peer
#779Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

32% of reviews positive, 65% negative

32%
positive
  • Positive32%
  • Neutral2%
  • Negative65%

Sentiment Balance

Covering August 2026 — 85 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 69% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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