Based on public reviews and response behavior.
647 reviews over 3,567 days (about 5.5 per month). Busiest month: 18% of reviews. Languages: en 97%, fr 3%, de 0%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
49.1
Industry average 63.6
14.5 below average
Rating
2.43
Industry average 4.19
1.76 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 65% negative
Covering August 2026 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 69% negative and 1% neutral.
Share of theme mentions
Themes from the 647 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.180 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.1 sits in the bottom quarter of about 2,900 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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