Based on public reviews and response behavior.
765 reviews over 42 days (about 554 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: en 99%, da 0%, nl 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
27.8
Industry average 52.0
24.2 below average
Rating
2.23
Industry average 3.33
1.10 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 67% negative
Covering August 2026 — 710 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 65% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 765 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.168 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.8 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 41, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
