Customereye

Restaurant.com

Food & Diningwww.restaurant.com

Review data last updated .

Based on public reviews and response behavior.

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607 reviews over 5,264 days (about 3.5 per month). Busiest month: 12% of reviews. Languages: en 100%, unknown 1%.

Overall Score

29/100
+40.0 vs. last month1.89 ★ average rating · 607 reviews
29/100 from 607 reviews over 58 months, high confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score29.4vs 51.021.6Rating1.89vs 3.301.41Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#462of 498 ranked in Food & Dining
Top 93% · Bottom Tier
#1 (best)#498 (worst)
#460Peer
#461Peer
#462This company
#463Peer
#464Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 66% negative

33%
positive
  • Positive33%
  • Neutral2%
  • Negative66%

Sentiment Balance

Covering April 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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