Based on public reviews and response behavior.
1,911 reviews over 3,794 days (about 15 per month). Busiest month: 18% of reviews. Languages: en 76%, unknown 12%, hr 3%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
27.7
Industry average 52.0
24.3 below average
Rating
2.27
Industry average 3.33
1.06 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 65% negative
Covering September 2026 — 288 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 35% of reviews in this period, with 63% negative and 2% neutral.
Share of theme mentions
Themes from the 1,911 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.228 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.399). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
