Based on public reviews and response behavior.
4,865 reviews over 3,865 days (about 38 per month). Busiest month: 14% of reviews. Languages: en 91%, unknown 6%, ar 1%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
27.2
Industry average 52.0
24.8 below average
Rating
2.36
Industry average 3.33
0.97 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 67% negative
Covering October 2026 — 325 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 66% negative and 1% neutral.
Share of theme mentions
Themes from the 4,865 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.214 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.2 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 41, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
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