McAfee

Software & Web Serviceswww.mcafee.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−8.7 vs. last month2.23 ★ average rating · 1,300 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#314of 363

Top 87% · Bottom Tier

#1 (best)#363 (worst)

#312Peer

#313Peer

#314This company

#315Peer

#316Peer

Overall Customer Sentiment

Below Average

31% of reviews positive, 68% negative

31%

positive

Positive31%
Neutral2%
Negative68%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,291 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing

24.3%

Communication

16.0%

Customer Support

15.6%

Loyalty

15.2%

Problem Resolution

8.0%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 24.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH88/100

88/100

signal score

•Built from a negative-review share of 67.5% across this company's analyzed reviews.
•57 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating

5★

24.3%

4★

3.6%

3★

4.2%

2★

6.5%

1★

61.5%

Based on 1,300 analyzed reviews. Sentiment is holding steady: 63.0% of reviews in the last three months were positive, compared with 64.2% in the three months before that.

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