Customereye

invideo

Software & Web Servicesai.invideo.io

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

198 reviews over 162 days (about 37 per month). Busiest month: 24% of reviews. Languages: en 89%, es 4%, de 2%.

Overall Score

32/100
Short observation window (162 days)
+23.6 vs. last month2.01 ★ average rating · 198 reviews
32/100 from 198 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

32.3

Industry average 61.8

29.5 below average

Rating

2.01

Industry average 4.15

2.14 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2985of 3146 ranked in Software & Web Services
Top 95% · Bottom Tierup 467 from last month
#1 (best)#3146 (worst)
#2983Peer
#2984Peer
#2985This company
#2986Peer
#2987Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 58% negative

42%
positive
  • Positive42%
  • Neutral1%
  • Negative57%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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