K9Cuisine

Pet Products & Supplies • United Stateswww.k9cuisine.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−12.5 vs. last month4.83 ★ average rating · 2,000 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#222of 263

Top 84% · Bottom Tier

#1 (best)#263 (worst)

#220Peer

#221Peer

#222This company

#223Peer

#224Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 20% negative

77%

positive

Positive77%
Neutral2%
Negative20%

Sentiment Balance

Covering November 2021 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,991 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.7%

Response Speed

19.1%

Product Quality

14.8%

Customer Support

10.8%

Pricing

9.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.4% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.1%

4★

4.2%

3★

2.4%

2★

0.9%

1★

1.5%

Based on 2,000 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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