Customereye

Warehouse Aquatics

Pet Products & Supplies • United Kingdomwww.warehouse-aquatics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
+14.3 vs. last month4.72 ★ average rating · 470 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#71of 263
Top 27% · Upper Half
#1 (best)#263 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering February 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 412 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.9%
Response Speed
14.4%
Customer Support
13.9%
Product Quality
13.6%
Pricing
13.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100
60/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.4%
4
3.8%
3
1.3%
2
0.4%
1
5.1%

Based on 470 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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