Customereye

J D Wetherspoon

Food & Diningwww.jdwetherspoon.com

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 143 days (about 38 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

44/100
Short observation window (143 days)
−14.9 vs. last month2.15 ★ average rating · 177 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#332of 503
Top 66% · Mid Pack
#1 (best)#503 (worst)
#330Peer
#331Peer
#332This company
#333Peer
#334Peer

44 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

40% of reviews positive, 60% negative

40%
positive
  • Positive40%
  • Neutral1%
  • Negative60%

Sentiment Balance

Covering August 2026 — 29 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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