Customereye

Bonefish Grill

Food & Diningbonefishgrill.com

Review data last updated .

Based on public reviews and response behavior.

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3,641 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 100%, fr 0%.

Overall Score

44/100
−16.7 vs. last month3.15 ★ average rating
44/100 from public reviews over 35 months, moderate confidence.

Food & Dining average: score 53.1, rating 3.41 stars, reply rate 19.6%, over 360 ranked companies · benchmark 3 Nov 2026

Score

44.0

Industry average 53.1

9.1 below average

Rating

3.15

Industry average 3.41

0.26 below average

Reply rate

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Industry average 19.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#255of 360 ranked in Food & Dining
Top 71% · Mid Packdown 26 from last month
#1 (best)#360 (worst)
#253Peer
#254Peer
#255This company
#256Peer
#257Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral1%
  • Negative36%

Sentiment Balance

Covering August 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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Response Speed
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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