Customereye

ChowNow

Food & Diningchownow.com

Review data last updated .

Based on public reviews and response behavior.

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1,129 reviews over 2,053 days (about 17 per month). Busiest month: 3% of reviews. Languages: en 100%, unknown 0%, da 0%.

Overall Score

44/100
−44.4 vs. last month2.24 ★ average rating · 1,129 reviews
44/100 from 1,129 reviews over 66 months, high confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

43.5

Industry average 52.0

8.5 below average

Rating

2.24

Industry average 3.33

1.09 below average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#269of 391 ranked in Food & Dining
Top 69% · Mid Packup 25 from last month
#1 (best)#391 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

35% of reviews positive, 63% negative

35%
positive
  • Positive35%
  • Neutral2%
  • Negative63%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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