Based on public reviews and response behavior.
1,875 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 99%, unknown 1%.
Food & Dining average: score 53.1, rating 3.41 stars, reply rate 19.6%, over 360 ranked companies · benchmark 3 Nov 2026
Score
44.4
Industry average 53.1
8.7 below average
Rating
3.50
Industry average 3.41
0.09 above average
Reply rate
—
Industry average 19.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering February 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 360 ranked companies in Food & Dining (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.227 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.058). Review the worst months in the trend data to identify specific operational or product issues.
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