Customereye

Zomato

Food & Diningzomato.in

Review data last updated .

Based on public reviews and response behavior.

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3,785 reviews over 4,289 days (about 27 per month). Busiest month: 29% of reviews. Languages: en 100%, unknown 0%.

Overall Score

42/100
+1.3 vs. last month3.96 ★ average rating · 3,785 reviews
42/100 from 3,785 reviews over 125 months, high confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score41.8vs 51.09.2Rating3.96vs 3.300.66Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#356of 498 ranked in Food & Dining
Top 71% · Mid Pack
#1 (best)#498 (worst)
#354Peer
#355Peer
#356This company
#357Peer
#358Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering August 2026 — 1,096 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 37% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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