Based on public reviews and response behavior.
2,485 reviews over 2,976 days (about 25 per month). Busiest month: 5% of reviews. Languages: en 94%, unknown 4%, fr 2%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 31 Oct 2026
Score
42.2
Industry average 52.0
9.8 below average
Rating
3.17
Industry average 3.33
0.16 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering August 2026 — 81 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 25% negative and 1% neutral.
Share of theme mentions
Themes from the 2,485 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.102). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 94% of reviews against an industry average of 19%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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