Based on public reviews and response behavior.
799 reviews over 1,174 days (about 21 per month). Busiest month: 25% of reviews. Languages: en 68%, unknown 31%, es 0%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
45.5
Industry average 64.5
19.0 below average
Rating
3.34
Industry average 4.25
0.91 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 47% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 39% negative and 2% neutral.
Share of theme mentions
Themes from the 799 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.101 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.186). Review the worst months in the trend data to identify specific operational or product issues.
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