Customereye

Ryderwear

Apparel & Fashion • Australiaryderwear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−50.0 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#239of 330
Top 72% · Mid Pack
#1 (best)#330 (worst)
#237Peer
#238Peer
#239This company
#240Peer
#241Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative28%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 50% negative and 50% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.1%
Delivery Shipping
20.5%
Loyalty
12.8%
Response Speed
12.0%
Customer Support
8.9%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 37.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
64.2%
4
4.5%
3
5.8%
2
5.7%
1
19.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 30.8% of reviews in the last three months were positive, compared with 26.3% in the three months before that.

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