Customereye

Ratchet Clothing

Apparel & Fashionratchetclothing.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 441 days (about 6.9 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 98%, fr 1%, nl 1%.

Overall Score

74/100
4.48 ★ average rating · 100 reviews
74/100 from 100 reviews over 6 months, moderate confidence. one month holds 53% of the reviews.

Apparel & Fashion average: score 63.5, rating 4.26 stars, reply rate 38.3%, over 2,186 ranked companies · benchmark 12 Oct 2026

Score

73.5

Industry average 63.5

10.0 above average

Rating

4.48

Industry average 4.26

0.22 above average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#566of 2186 ranked in Apparel & Fashion
Top 26% · Upper Half
#1 (best)#2186 (worst)
#564Peer
#565Peer
#566This company
#567Peer
#568Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Communication
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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