Customereye

Instant Game Codes

Gaming & Esportswww.instantgamecodes.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
4.59 ★ average rating · 479 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#192of 259
Top 74% · Mid Pack
#1 (best)#259 (worst)
#190Peer
#191Peer
#192This company
#193Peer
#194Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering January 2017 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 467 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
20.5%
Loyalty
12.8%
Customer Support
12.7%
Product Quality
11.9%
Pricing
11.3%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.5%
4
6.9%
3
1.5%
2
1.0%
1
7.1%

Based on 479 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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