Based on public reviews and response behavior.
100 reviews over 698 days (about 4.4 per month). Busiest month: 18% of reviews. Languages: en 99%, es 1%.
These figures describe an earlier period, not the last 12 months.
Kids & Family average: score 68.1, rating 4.45 stars, reply rate 44.1%, over 168 ranked companies · benchmark 30 Oct 2026
Score
29.7
Industry average 68.1
38.4 below average
Rating
1.65
Industry average 4.45
2.80 below average
Reply rate
—
Industry average 44.1%
not measured
Not ranked
no reviews in the last 12 months
26% of reviews positive, 68% negative
Covering February 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 168 ranked companies in Kids & Family (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.442 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 1.65 stars is 2.9 below the Kids & Family average of 4.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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