Based on public reviews and response behavior.
100 reviews over 521 days (about 5.8 per month). Busiest month: 11% of reviews. Languages: en 79%, de 7%, fr 6%.
Charity & Fundraising average: score 60.3, rating 3.83 stars, reply rate 33.0%, over 48 ranked companies · benchmark 6 Oct 2026
Score
24.2
Industry average 60.3
36.1 below average
Rating
1.09
Industry average 3.83
2.74 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
14% of reviews positive, 83% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 48 ranked companies in Charity & Fundraising (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.396 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 24.2 sits in the bottom quarter of about 41 ranked Charity & Fundraising companies (25th percentile: 51, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
