Based on public reviews and response behavior.
100 reviews over 1,496 days (about 2 per month). Busiest month: 8% of reviews. Languages: en 100%.
Charity & Fundraising average: score 60.3, rating 3.83 stars, reply rate 33.0%, over 48 ranked companies · benchmark 6 Oct 2026
Score
26.7
Industry average 60.3
33.6 below average
Rating
2.01
Industry average 3.83
1.82 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 48 ranked companies in Charity & Fundraising (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.699 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.243). Review the worst months in the trend data to identify specific operational or product issues.
