Hubble

Healthcare & Medical • United Stateswww.hubblecontacts.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

2.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#605of 615

Top 98% · Bottom Tier

#1 (best)#615 (worst)

#603Peer

#604Peer

#605This company

#606Peer

#607Peer

Overall Customer Sentiment

Below Average

47% of reviews positive, 52% negative

47%

positive

Positive47%
Neutral1%
Negative52%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

20.7%

Pricing

14.2%

Loyalty

12.3%

Delivery Shipping

11.7%

Product Quality

11.3%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 20.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 50.0% across this company's analyzed reviews.
•37 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

38.2%

4★

6.3%

3★

6.0%

2★

5.8%

1★

43.7%

Based on 600 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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