Based on public reviews and response behavior.
363 reviews over 2,011 days (about 5.5 per month). Busiest month: 10% of reviews.
Veterinary & Pet Services average: score 66.6, rating 4.46 stars, reply rate 35.2%, over 197 ranked companies · benchmark 30 Oct 2026
Score
42.1
Industry average 66.6
24.5 below average
Rating
3.59
Industry average 4.46
0.87 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering June 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
No theme data collected for this company yet.
Themes from the 363 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Veterinary & Pet Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 42.1 sits in the bottom quarter of about 200 ranked Veterinary & Pet Services companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
An average rating of 3.59 stars is 0.9 below the Veterinary & Pet Services average of 4.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
Unlock the full report — $4.99
