Barxbuddy

Veterinary & Pet Services • United Statesbarxbuddy.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

35/100

−16.6 vs. last month3.32 ★ average rating · 2,050 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#91of 92

Top 99% · Bottom Tier

#1 (best)#92 (worst)

#88Peer

#89Peer

#90Peer

#91This company

#92Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 55% negative

43%

positive

Positive43%
Neutral2%
Negative55%

Sentiment Balance

Covering August 2025 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,024 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.4%

Response Speed

12.9%

Loyalty

11.2%

Product Quality

9.9%

Onboarding

9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 28.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH88/100

88/100

signal score

•Built from a negative-review share of 55.1% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

43.8%

4★

11.8%

3★

7.8%

2★

6.3%

1★

30.3%

Based on 2,050 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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