Customereye

VakantieVeilingen - Nederland

Veterinary & Pet Services • NLvakantieveilingen.nl

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

27/100
−5.1 vs. last month3.76 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#92of 92
Top 100% · Bottom Tier
#1 (best)#92 (worst)
#88Peer
#89Peer
#90Peer
#91Peer
#92This company

Overall Customer Sentiment

Below Average

9% of reviews positive, 91% negative

9%
positive
  • Positive9%
  • Neutral1%
  • Negative91%

Sentiment Balance

Covering July 2026 — 49 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 2% of reviews in this period, with 96% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 994 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
38.2%
Communication
22.6%
Problem Resolution
13.1%
Product Quality
13.1%
Delivery Shipping
10.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 38.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH91/100
91/100
signal score
  • Built from a negative-review share of 90.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
49.4%
4
18.5%
3
8.8%
2
5.1%
1
18.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 74.6% of reviews in the last three months were positive, compared with 76.9% in the three months before that.

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