Based on public reviews and response behavior.
100 reviews over 1,073 days (about 2.8 per month). Busiest month: 14% of reviews. Languages: en 100%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026
Score
54.6
Industry average 61.8
7.2 below average
Rating
2.08
Industry average 4.22
2.14 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering January 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 51% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99