Based on public reviews and response behavior.
2,220 days of reviews, with a sparse monthly review flow. Busiest month: 4% of reviews. Languages: en 93%, da 7%.
Food & Dining average: score 53.1, rating 3.41 stars, reply rate 19.6%, over 360 ranked companies · benchmark 4 Nov 2026
Score
39.7
Industry average 53.1
13.4 below average
Rating
1.63
Industry average 3.41
1.78 below average
Reply rate
—
Industry average 19.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 69% negative
Covering May 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 360 ranked companies in Food & Dining (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.427 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.7 sits in the bottom quarter of about 350 ranked Food & Dining companies (25th percentile: 42, median: 54). The weakest topic and the reply rate are the two levers that move this score fastest.
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