Customereye

Pepes

Food & Diningwww.pepes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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132 reviews over 341 days (about 12 per month). Busiest month: 14% of reviews. Languages: en 96%, unknown 3%, da 1%.

Overall Score

40/100
−45.0 vs. last month2.67 ★ average rating · 132 reviews
40/100 from 132 reviews over 12 months, moderate confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score39.5vs 51.011.5Rating2.67vs 3.300.63Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#383of 498 ranked in Food & Dining
Top 77% · Bottom Tier
#1 (best)#498 (worst)
#381Peer
#382Peer
#383This company
#384Peer
#385Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

43% of reviews positive, 57% negative

43%
positive
  • Positive43%
  • Neutral0%
  • Negative57%

Sentiment Balance

Covering August 2026 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 87% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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