Based on public reviews and response behavior.
100 reviews over 2,126 days (about 1.4 per month). Busiest month: 5% of reviews. Languages: en 98%, unknown 2%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
39.4
Industry average 52.0
12.6 below average
Rating
1.83
Industry average 3.33
1.50 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 70% negative
Covering October 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.342 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.4 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 41, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
