Henley Bridge Ingredients

Food & Beverage • United Kingdomwww.hbingredients.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+23.6 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#357of 551

Top 65% · Mid Pack

#1 (best)#551 (worst)

#355Peer

#356Peer

#357This company

#358Peer

#359Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral2%
Negative17%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.0%

Product Quality

17.7%

Response Speed

16.8%

Customer Support

13.1%

Loyalty

10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.2%

4★

6.8%

3★

2.0%

2★

1.8%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.3% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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