Customereye

Hanover Dairies

Food & Beveragewww.hanoverdairies.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 216 days (about 28 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
−11.4 vs. last month4.66 ★ average rating · 200 reviews
71/100 from 200 reviews over 8 months, moderate confidence. one month holds 64% of the reviews.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

71.0

Industry average 61.8

9.2 above average

Rating

4.66

Industry average 4.27

0.39 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#702of 2294 ranked in Food & Beverage
Top 31% · Upper Halfup 46 from last month
#1 (best)#2294 (worst)
#700Peer
#701Peer
#702This company
#703Peer
#704Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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