Customereye

Broadway Candy

Food & Beverage • United Kingdomwww.broadwaycandy.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 789 days (about 3.9 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

52/100
−14.5 vs. last month3.87 ★ average rating · 100 reviews
52/100 from 100 reviews over 9 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

52.4

Industry average 63.2

10.8 below average

Rating

3.87

Industry average 4.25

0.38 below average

Reply rate

—

Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1781of 2214 ranked in Food & Beverage
Top 80% · Bottom Tierdown 123 from last month
#1 (best)#2214 (worst)
#1779Peer
#1780Peer
#1781This company
#1782Peer
#1783Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 25% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Loyalty
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Beverage