Based on public reviews and response behavior.
62 reviews over 3,912 days (about 0.5 per month). Busiest month: 3% of reviews. Languages: en 100%.
Travel & Hospitality average: score 63.7, rating 4.01 stars, reply rate 40.1%, over 909 ranked companies · benchmark 23 Oct 2026
Score
44.9
Industry average 63.7
18.8 below average
Rating
3.21
Industry average 4.01
0.80 below average
Reply rate
—
Industry average 40.1%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Based on 0 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 62 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 909 ranked companies in Travel & Hospitality (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 44.9 sits in the bottom quarter of about 950 ranked Travel & Hospitality companies (25th percentile: 48, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99