Based on public reviews and response behavior.
185 reviews over 269 days (about 21 per month). Busiest month: 24% of reviews. Languages: de 41%, en 29%, fr 11%.
Beauty & Wellness average: score 65.5, rating 4.29 stars, reply rate 39.2%, over 2,500 ranked companies · benchmark 23 Oct 2026
Score
54.0
Industry average 65.5
11.5 below average
Rating
4.42
Industry average 4.29
0.13 above average
Reply rate
—
Industry average 39.2%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 185 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,500 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.0 sits in the bottom quarter of about 2,600 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 15% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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