Customereye

myfreebird.com

Beauty & Wellness • United Statesmyfreebird.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 128 days (about 48 per month). Busiest month: 25% of reviews. Languages: en 98%, unknown 2%, fr 1%.

Overall Score

54/100
Short observation window (128 days)
−10.2 vs. last month4.41 ★ average rating · 200 reviews
54/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

54.0

Industry average 65.4

11.4 below average

Rating

4.41

Industry average 4.28

0.13 above average

Reply rate

—

Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1471of 1840 ranked in Beauty & Wellness
Top 80% · Bottom Tierdown 5 from last month
#1 (best)#1840 (worst)
#1469Peer
#1470Peer
#1471This company
#1472Peer
#1473Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative20%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Pricing
Hidden
Loyalty
Hidden
Communication
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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