Customereye

myfreebird.com

Beauty & Wellnessmyfreebird.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 128 days (about 48 per month). Busiest month: 25% of reviews. Languages: en 98%, unknown 2%, fr 1%.

Overall Score

54/100
Short observation window (128 days)
−10.2 vs. last month4.41 ★ average rating · 200 reviews
54/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 62.5, rating 4.16 stars, reply rate 39.0%, over 2,089 ranked companies · benchmark 6 Oct 2026

Score

54.0

Industry average 62.5

8.5 below average

Rating

4.41

Industry average 4.16

0.25 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1525of 2089 ranked in Beauty & Wellness
Top 73% · Mid Pack
#1 (best)#2089 (worst)
#1523Peer
#1524Peer
#1525This company
#1526Peer
#1527Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative20%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Pricing
Hidden
Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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