Based on public reviews and response behavior.
100 reviews over 3,004 days (about 1 per month). Busiest month: 7% of reviews. Languages: en 97%, unknown 3%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
57.3
Industry average 66.0
8.7 below average
Rating
4.85
Industry average 4.35
0.50 above average
Reply rate
—
Industry average 45.1%
not measured
Not ranked
no reviews in the last 12 months
84% of reviews positive, 13% negative
Covering August 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 87.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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