Customereye

Men On The Move

Professional Services • United Statesmenonthemove.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

56/100
4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#228of 517
Top 44% · Upper Half
#1 (best)#517 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering August 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 25% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
22.2%
Product Quality
22.1%
Customer Support
18.0%
Response Speed
9.8%
Pricing
7.0%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.3%
4
4.3%
3
1.2%
2
1.3%
1
1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 91.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis