Finewinehouse

Food & Beverage • United Stateswww.finewinehouse.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

46/100

+8.3 vs. last month4.31 ★ average rating · 531 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#476of 551

Top 86% · Bottom Tier

#1 (best)#551 (worst)

#474Peer

#475Peer

#476This company

#477Peer

#478Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 29% negative

68%

positive

Positive68%
Neutral3%
Negative29%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 500 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.5%

Response Speed

15.0%

Product Quality

14.8%

Customer Support

8.7%

Pricing

8.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 42.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.5%

4★

7.2%

3★

3.0%

2★

1.7%

1★

12.6%

Based on 531 analyzed reviews. Sentiment is improving: 87.5% of reviews in the last three months were positive, compared with 68.2% in the three months before that.

Unlock full insights