Customereye

The Single Malt Shop

Food & Beveragethesinglemaltshop.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 308 days (about 19 per month). Busiest month: 24% of reviews. Languages: en 90%, de 4%, it 3%.

Overall Score

61/100
−66.7 vs. last month4.61 ★ average rating · 197 reviews
61/100 from 197 reviews over 9 months, moderate confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

61.1

Industry average 61.9

0.8 below average

Rating

4.61

Industry average 4.26

0.35 above average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1292of 2531 ranked in Food & Beverage
Top 51% · Mid Packdown 434 from last month
#1 (best)#2531 (worst)
#1290Peer
#1291Peer
#1292This company
#1293Peer
#1294Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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